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Loan management software · Zambia

SmartPlus: the loan management system for lenders and microfinance institutions

Take loan applications online, assess and approve them, disburse to bank or mobile money, and track every repayment and arrear from one secure platform.

SmartPlus loan management system: sample screens

What is a loan management system?

A loan management system is the software a lender uses to run the full lending lifecycle: receiving applications, checking credit and affordability, approving and disbursing loans, collecting repayments and monitoring the portfolio.

SmartPlus brings these steps into connected digital workflows for microfinance institutions, payroll lenders and community lenders, with wallet, cashback and grocery-credit features that keep customers engaged.

Built for

  • Microfinance institutions
  • Payroll and civil-servant lenders
  • Community banking and savings groups
  • Credit, collections and finance teams
  • Lenders moving from spreadsheets to a system

The full lending lifecycle in one system

Digital loan applications

Customers apply online or through your staff, with documents uploaded and checked at the start.

Credit and affordability checks

Assessment workflows with credit bureau checks, affordability limits and approval levels.

Disbursement

Disburse to bank accounts or mobile money wallets, with every payout recorded.

Repayment schedules

Automatic schedules, payroll deduction or direct repayments, and a receipt for every payment.

Arrears and collections

See overdue loans by age, follow up on missed payments and track recoveries.

Portfolio dashboards

Portfolio size, portfolio at risk, disbursements and collections at a glance.

Wallet and customer features

Wallet, cashback and grocery-credit features for customer engagement.

Controls and audit trail

Role-based access, approval limits and a full record of every change.

How SmartPlus works

1

Apply

The customer or a loan officer submits the application and documents.

2

Assess

Credit, identity and affordability checks with clear approval levels.

3

Approve and disburse

Funds go to the customer’s bank account or mobile money wallet.

4

Collect

Repayments by payroll deduction, mobile money or bank.

5

Monitor

Track arrears and portfolio health as it happens.

Questions about SmartPlus

What is a loan management system?

A loan management system is software that runs the lending lifecycle: applications, credit and affordability checks, approval, disbursement, repayment collection and portfolio monitoring.

Who is SmartPlus for?

SmartPlus is built for microfinance institutions, payroll lenders, community lenders and savings groups, and for the credit, collections and finance teams that run them.

Can SmartPlus disburse loans to mobile money?

SmartPlus supports disbursement to bank accounts and mobile money wallets. The channels used in each implementation depend on the provider arrangements agreed with your organisation.

Does SmartPlus support payroll deduction loans?

Yes. Repayment schedules can be collected through payroll deduction where an arrangement with the employer is in place, as well as by mobile money or bank.

Can SmartPlus connect to a credit bureau?

Yes. Credit checks can be integrated with a credit reference bureau such as AzureCRI, subject to the applicable access arrangements.

How do we get started with SmartPlus?

Request a demo through our contact form. We will look at how you lend today and explain what configuring SmartPlus for your organisation would involve.

Looking for something else? See our broker management system, or explore all industry systems.

See SmartPlus working for your organisation

Tell us about your organisation and your current process. We will arrange a demonstration and explain what setting it up would involve.

Request a Demo